We provide a 14 day, from date of invoice, money back guarantee with every item we sell. If for any reason you are unhappy with your purchase. Simply return the item and all its accessories to us in its original complete undamaged packaging carton with all the internal packing materials in place, and with the item in a totally unused condition. with all manuals, notes and any consumables both unused and unmarked within 14 days of the invoice date and we will refund your purchase price less a 22% restocking fee subject to the following conditions:
- you must have called our office to discuss the matter before returning the item & be given a reference number to quote;
- a copy of the purchase invoice together with your contact details must be included with the item returned unmarked, and within all its original packaging material. Any and all consumables that were provided / included and all manuals must be included in the returned items. All consumables must be complete, unopened and unused. All manuals and training media provided must be returned complete and undamaged in its original packaging.